FAQ | Golden Gait

Golden Gait is a private, in-residence mobility coaching and bodywork practice serving adults in San Francisco. Bobby Kim — a Licensed Physical Therapist Assistant and Certified Massage Therapist — works directly with clients in their own homes, offering unhurried, personalized sessions focused on how you move and feel in your actual daily life.
No. Golden Gait is a private wellness practice and is not a physical therapy practice. Bobby brings clinical training and expertise into the home, but sessions are not a substitute for physical therapy or medical treatment. For medical concerns, please consult your physician or a licensed physical therapist.
Home health and home physical therapy are typically insurance-driven, time-limited, and focused on acute recovery. Golden Gait exists in the space after formal care ends — offering ongoing, unhurried support built entirely around how you live at home. No insurance constraints, no rushed visits, no one-size-fits-all programs.
Bobby Kim is a Licensed Physical Therapist Assistant (LPTA) and a Certified Massage Therapist (CAMTC). He carries professional and general liability insurance and holds current CPR certification.
Yes. Bobby carries both professional and general liability insurance.

No. You can reach out directly to schedule a complimentary Discovery Call. No referral, prescription, or prior diagnosis is required.
Golden Gait serves clients throughout San Francisco. If you're unsure whether your neighborhood is within the service area, reach out and we'll let you know.
The Discovery Call is a short, complimentary phone conversation — typically around 15 minutes. It's a chance to hear what's going on, answer any questions you have, and determine whether Golden Gait is the right fit. There's no pressure and no commitment required.
Yes. The Freestanding Session is a single in-residence session with no commitment required. It's a natural way to experience the approach before deciding on a longer commitment.
If you're looking for ongoing, consistent support — and want to notice real change in how each day feels — the Wellness Partnership is likely a good fit. The Discovery Call is the best place to talk through whether it makes sense for your situation.

All sessions take place in your home. Golden Gait is entirely in-residence — there is no clinic or office to travel to.
Wellness Partnerships and Freestanding Sessions typically run approximately one hour.
Nothing special. Bobby works with whatever is already in your environment — your furniture, your layout, your daily routines. There's no equipment to purchase or prepare in advance.
The Wellness Partnership is an approximately an hour-long, in-residence session. Bobby comes to your home, pays close attention to how your body moves and feels, and shapes each visit around your comfort, your rhythms, and what you need that day. It's unhurried, thorough, and entirely focused on you.
Yes, and it's often encouraged. Having a family member present can be genuinely valuable — not just for comfort, but because Bobby can take time during sessions to share observations and simple guidance with them directly. That way, the people closest to your loved one feel more informed, more connected, and better equipped to support them between visits.
Life happens. Please reach out as soon as possible if you need to reschedule. Specific cancellation and rescheduling policies will be discussed at the start of your engagement.
Bobby's professional background and training inform how he approaches clients with complex or varied health histories. During the Discovery Call and through intake conversations, he takes time to understand your full picture. Golden Gait works alongside your existing support network — not in place of it — and will always refer out when something falls outside the scope of wellness and bodywork services.

No. Golden Gait operates entirely outside of insurance. All services are private pay.
Insurance reimbursement comes with constraints — on session length, frequency, and the kind of care that can be provided. Golden Gait exists precisely to offer the unhurried, personalized attention that insurance-driven care rarely has room for. Operating outside of insurance means every decision is shaped by you, not a coverage policy.
Freestanding Sessions are billed per session. Wellness Partnership sessions are billed monthly. For those who prefer to plan further ahead, prepayment for more than one month is available at the time of enrollment. All payment details are discussed during the Discovery Call.

One month is enough to feel a difference. Two months is enough to make it last. Real, lasting change in how each day feels takes time — time to establish a rhythm, time to adapt to different situations and environments. Eight weeks strikes the right balance between commitment and experience. It's not arbitrary — it's the window where the work becomes truly personal.
Both options follow the same eight-week structure. Twice-weekly sessions are ideal for those who simply want more — more time, more continuity, and a more regular presence in their week. They're also a natural fit for those who benefit from accountability — the extra visit adds a built-in rhythm that makes it easier to stay consistent, move regularly, and feel supported between sessions. Once-weekly is a natural starting point for most.
Every Wellness Partnership includes three Premium Benefits: Environmental Observations, Priority Scheduling, and a Dedicated Point of Contact. These are included in every Partnership at no additional cost — because consistent, attentive, personal support isn't an add-on. It's the whole point.
That's a conversation worth having toward the end of your Partnership. Some clients transition to Freestanding Sessions to maintain the rhythm at their own pace. Others choose to continue with another Wellness Partnership. And some use the Partnership as a focused learning period — building knowledge and confidence alongside their family so they can carry the work forward on their own. There's no pressure — the path forward is whatever makes sense for you.

Absolutely. Many clients are adult children arranging support for a parent. The Discovery Call is a comfortable place to start that conversation, whether your loved one joins or you reach out on their behalf first.
With your loved one's permission, Bobby provides regular check-ins to keep family members informed — and is reachable by call or text anytime in between. You'll always have a clear, personal picture of how things are going, without having to chase it down.
It's more common than you might think. Sometimes the most helpful first step is a low-pressure Discovery Call — not to sell anything, but just to have a conversation. Many people who are initially hesitant find that the in-home, unhurried approach feels very different from anything they may have experienced before.
Yes. With your permission, Bobby is happy to communicate directly with anyone involved in your loved one's care — whether that's a physician, a specialist, or a senior living coordinator. Wellness Partnership clients also benefit from regular family check-ins and a dedicated point of contact, so everyone stays informed with a clear, personal picture of how things are going at home.

Good To Know

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